![]() At this point you should download Malwarebytes Anti. Please attach the file in your next reply. Print out these instructions as we will need to close every window that is open later in the fix. You will be presented with a page stating, " Welcome to the Malwarebytes Support Tool!"Ī progress bar will appear and the program will proceed to gather troubleshooting information from your computerĪ file named mbst-grab-results.zip will be saved to your Desktop Place a checkmark next to Accept License Agreement and click Next ![]() Note: Downloaded files are usually saved to the Downloads folder. In the Downloads folder, double-click the MBSetup.exe setup file. The Malwarebytes Support Tool downloads and runs the installer for the latest version of Malwarebytes for Windows. This automatically restarts your computer. Want to stay informed on the latest news in cybersecurity Sign up for our newsletter and learn how to protect your computer from threats. In the Malwarebytes Repair pop-up window, click OK. Before the next step, save all of your work and close other apps. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Download and install the latest version of Malwarebytes for Windows version 4 to start protecting and removing threats from your computer. This begins the repair process which can last for a few minutes. ![]() Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Visit our support page Business < Business. ![]() If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Free antivirus > Free virus scan & removal > Windows antivirus > Mac antivirus > Android antivirus > iOS security > Chromebook antivirus > See personal pricing. Endpoint Detection & Response for Servers ![]()
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